Return, Refund and Right of Withdrawal Policy
At Nexagrowth, we provide digital marketing resources, online business resources, and related services designed to help startups plan, launch, and grow their marketing.
EU Right of Withdrawal
If you are a consumer located in the European Union, you may have the right to withdraw from an eligible online purchase within 14 days, without giving any reason.
To request a withdrawal, cancellation, or return, you can use the “Return or cancellation request” link available on our website, or contact us at:
contact@nexagrowth.com
Please include your full name, email address, and order number so we can identify and process your request.
Cancellation Before Access or Fulfillment
If your order has not yet been fulfilled, delivered, or accessed, you may request cancellation before fulfillment.
Once we receive your request, we will review it and confirm the outcome by email.
Digital Products, Digital Content, and Services
Nexagrowth provides digital resources, downloadable content, online materials, and/or digital services.
Because of the nature of digital products and services, some purchases may not be refundable once digital access has started, the content has been delivered, downloaded, or made available, or the service has begun, where permitted by applicable law.
If you request immediate access to digital content or immediate performance of a service during the withdrawal period, and you expressly agree that access or performance begins immediately, your right of withdrawal may be limited or lost according to applicable consumer law.
Refunds
Where a refund is approved or legally required, the refund will be issued to the original payment method.
Refunds are usually processed within 14 days after we confirm that a refund is due. The exact time for the money to appear in your account may depend on your bank or payment provider.
Final Sale Items
Certain digital products, digital content, downloadable materials, and services may be treated as final sale once access has started or the product has been delivered, where permitted by applicable law.
This does not affect any mandatory consumer rights that may apply to you under applicable law.
How to Contact Us
For any question about cancellations, refunds, returns, or your right of withdrawal, please contact us at:
contact@nexagrowth.com
